Postservice.at

Postservice.at is a premium virtual office and legally valid business address service situated in the heart of Vienna, at Seitenstettengasse 5, 1010 Vienna, in the prestigious first district. Operated by 1010 Works GmbH and bootstrapped for over eight years, it has established itself as one of the highest-rated virtual office providers in Austria, trusted by more than 1,000 satisfied customers and holding an exceptional 4.9 out of 5 star rating. Unlike a standard PO box, the Postservice.at address is a real, physical location featuring a company nameplate on the premises and a staffed reception desk that handles mail on every business day. This physical presence is critical because the address is fully accepted by the Austrian commercial register (Firmenbuch), valid for use in a website Impressum under the E-Commerce Act, and recognized by the trade authority for Gewerbeanmeldung. The service is designed for founders, freelancers, online sellers, international companies, and startups who need to register a company in Austria, protect their private home address from appearing on public records, and efficiently manage their business correspondence. Postservice.at receives mail daily, scans it in a GDPR-compliant manner within Austria, and offers optional forwarding and package acceptance. The entire setup process is remarkably fast, taking approximately two minutes to activate digitally. The core value proposition is providing a prestigious, legally compliant, and fully serviced business address in Vienna’s most sought-after district, enabling entrepreneurs to establish a professional presence and meet all legal obligations without the overhead of a physical office lease.

Legally Valid and Ladungsfaehige Business Address

The address at Seitenstettengasse 5/37, 1010 Vienna is a fully ladungsfaehige Anschrift, meaning it is a legally valid address for service of process and official court documents. This is a fundamental requirement for any business registered in the Austrian commercial register (Firmenbuch). Unlike a simple mailbox, this address is a real physical location with a staffed reception, making it acceptable for all official purposes including company registration, trade license applications (Gewerbeanmeldung), and the mandatory Impressum on websites. This feature provides complete legal security for entrepreneurs.

Digital Mail Scanning and GDPR Compliant Processing

Postservice.at offers a sophisticated digital mail handling service. Every business day, incoming mail is received at the physical address, opened (if opted in), and scanned into a high-quality digital format. The scanning process is performed entirely within Austria, ensuring full compliance with the strict General Data Protection Regulation (GDPR) standards. Users receive their scanned mail as PDF files directly via email, allowing for immediate access and review from anywhere in the world. This eliminates the need for physical presence and speeds up business communication.

Physical Mail Forwarding and Package Acceptance

For clients who require physical access to their documents or receive packages, Postservice.at provides optional mail forwarding services. Users can have their scanned mail or original documents forwarded to any address within Austria or the entire European Union, depending on their chosen plan. Additionally, the service accepts packages on behalf of the business, ensuring that even physical goods or important parcels are securely received at the prestigious Vienna address. This combines the convenience of digital access with the necessity of physical handling.

Prominent Company Nameplate and Online Presence

Each client receives a company nameplate displayed at the physical address, specifically on the mailbox and, in higher-tier plans, a prominent sign in the building’s directory. This physical signage enhances the professional image and credibility of the business. Furthermore, the Plus and Premium plans include a company logo and link on the Postservice.at website, providing an additional layer of online visibility and verification for customers and partners searching for the business’s registered address.

Company Registration for Startups and Founders

Entrepreneurs looking to establish a GmbH, AG, KG, OG, or a sole proprietorship (Einzelunternehmen) in Austria require a registered office address for the Firmenbuch. Postservice.at provides the perfect solution by offering a legally compliant, ladungsfaehige address in Vienna’s first district. This allows founders to register their company quickly without needing to lease expensive physical office space. The address is immediately accepted by the commercial register, and the two-minute setup means founders can focus on building their business rather than dealing with bureaucratic hurdles.

E-Commerce and Online Shop Impressum Compliance

Austrian law requires all commercial websites, especially online shops, to display an Impressum with a valid physical address. Using a private home address for this purpose exposes the owner to privacy risks and unsolicited visits. Postservice.at allows e-commerce sellers, dropshippers, and online retailers to use a professional, prestigious Vienna address for their Impressum. This ensures full compliance with the E-Commerce Act while keeping personal addresses completely off public records, protecting the entrepreneur’s privacy and safety.

International Company Expansion into Austria

Foreign companies seeking to expand their operations into the Austrian market often need a local presence for legal and administrative purposes. Postservice.at serves as an ideal entry point, providing a recognized business address that can be used for tax registration, bank account opening, and official correspondence. International businesses can establish a foothold in Vienna’s central business district without the commitment and cost of a long-term lease. The digital mail scanning service ensures that management abroad can stay informed about all incoming documents in real time.

Freelancers and Digital Nomads Seeking Privacy

Freelancers, consultants, and digital nomads working from home or while traveling need a stable, professional business address. Using a home address for business registration can lead to privacy breaches and is impractical for those without a fixed residence. Postservice.at offers a secure, permanent address in Vienna that separates personal and professional life. Digital nomads benefit from the digital scanning service, as they can receive and manage their business mail from any location globally, ensuring they never miss important documents from clients or authorities.

Is the Postservice.at address really accepted by the Austrian commercial register (Firmenbuch)?

Yes, the address at Seitenstettengasse 5/37, 1010 Vienna is fully accepted by the Austrian commercial register (Firmenbuch). It is a real, physical location with a staffed reception and a company nameplate, which qualifies it as a ladungsfaehige Anschrift (address for service of process). This means it can be used as the official registered office for a GmbH, AG, or any other legal entity in Austria, and it is also valid for trade license applications (Gewerbeanmeldung) and the mandatory website Impressum under the E-Commerce Act.

How does the digital mail scanning process work and is it secure?

When mail arrives at the Postservice.at address, it is received by the staff on every business day. For clients on the Plus or Premium plans, the mail is opened (if you have opted for this service) and scanned into a high-quality PDF document. The scanning is performed entirely within Austria by GDPR-compliant processes, ensuring your data remains protected under strict European privacy laws. The scanned PDF is then sent directly to your registered email address, allowing you to view and manage your correspondence immediately from anywhere in the world. You can also opt for physical forwarding of the original documents.

How quickly can I set up my virtual office address?

The setup process is extremely fast and fully digital. You can secure your address and activate your virtual office in approximately two minutes. There is no paperwork to sign and no waiting period. After selecting your preferred plan and completing the online registration, your address is immediately ready for use. You will receive confirmation and can start using the address for your company registration, Impressum, or business correspondence right away.

What happens to my mail if I change my address or stop the service?

Postservice.at offers a grace period for address changes, particularly with the Premium plan which includes six months of continued post service after an address change. For all plans, you can arrange for mail forwarding to a new address. If you decide to cancel the service, you should update your registered address with the commercial register and other authorities. The service is month-to-month or annual, and you can cancel at any time without hidden fees. Any remaining mail can be forwarded to you upon request.

Postservice.at offers three transparent pricing tiers, all billed annually with a discount compared to monthly rates. All prices are shown in netto (excluding VAT).

The Basic plan costs €49.00 per month (billed annually at €588.00, saving €120 per year). It includes the ladungsfaehige business address in 1010 Vienna, mail reception, package acceptance, self-collection of mail, a digital access system, and a company nameplate on the mailbox. This plan is ideal for those who only need the address for registration and Impressum.

The Plus plan is the most popular choice at €79.00 per month (billed annually at €948.00, saving €120 per year). It includes everything in Basic, plus the digital scanning service with unlimited scans, mail sent as PDF via email, optional physical mail forwarding, a prominent company nameplate, and a company logo with a link on the Postservice.at website.

The Premium plan costs €129.00 per month (billed annually at €1,548.00, saving €240 per year). It includes everything in Plus, plus acceptance of registered mail (RSb) with a postal power of attorney, 4 hours of meeting room usage per month, six months of continued post service after an address change, mail forwarding within the entire EU, and a 14-day money-back guarantee.